Terms and Conditions

Effective Date: May 21, 2025

Welcome to The Grand White Rabbit Tea Company! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or purchasing from our site, you agree to these Terms.

1. About Us

The Grand White Rabbit Tea Company sells food and beverage items for in-store pickup only.
Our stores are located at:

  • 137 Spotsylvania Mall Dr, Fredericksburg, VA 22407
  • 4444 1st Ave NE, Cedar Rapids, IA 52402

2. Orders and Payments

  • All products must be paid for in full at the time of purchase through our website.
  • We accept major credit cards and other payment methods as shown at checkout.
  • All sales are final once processed.

3. In-Store Pickup

  • Orders are available for pickup only during business hours. No delivery or shipping is available.
  • You'll receive an email notification when your order is ready for pickup.
  • Please bring a valid ID and your order confirmation.
  • We are not responsible for orders not picked up within 48 hours of notification.

4. Food Safety and Allergens

Our products are prepared in a facility that may handle nuts, dairy, gluten, and other allergens. We are not liable for allergic reactions. Please contact us before ordering if you have concerns.

5. Refunds and Cancellations

  • Due to the nature of our products, no refunds, returns, or exchanges are accepted.
  • Orders cannot be canceled once placed.

6. Accuracy of Information

We strive to ensure all product descriptions, prices, and availability are accurate. We reserve the right to correct errors and cancel orders based on incorrect information.

7. Limitation of Liability

We are not liable for any damages, including but not limited to direct, indirect, or incidental damages arising from your use of our products or website.

8. Governing Law

These Terms are governed by the laws of the state in which our business operates, without regard to conflict of law principles.

9. Changes to Terms

We may update these Terms at any time. Changes are effective immediately upon posting on our website. Continued use of our site constitutes acceptance.

Contact Us

If you have any questions, please contact us at hello@thegrandwhiterabbitteaco.com, or use our contact form.